If your customer support systems struggle to meet demands, upgrade to DevSurd’s state-of-the-art Call Centre Solutions. Our comprehensive & customisable solutions ensure seamless interactions & outstanding customer experiences.
Offer your clients personalised interactions. Our solutions enable your agents to access complete customer information, providing a seamless & personalised experience that fosters strong customer relationships.
A diverse range of communication channels. From voice calls to email, chat, & social media interactions, our omnichannel approach ensures a consistent & integrated customer support experience across all touchpoints.
Say goodbye to long hold times. Our intelligent call routing system directs customers to the most suitable agent, reducing wait times, & enhancing first-call resolution. Say hello to efficient & seamless interactions.
Gain actionable insights into call center operations with our advanced analytics & reporting tools. Track key metrics, monitor agent performance, & identify areas for improvement & enhanced operational efficiency.
Call centres are the orchestrators of stellar customer experiences. Just as an expert conductor harmonizes an orchestra, Dev Surd’s call centre solutions empower your agents to create harmonious interactions that leave a lasting impact on customers.
Select a plan that best suits your requirements between the Standard & Enterprise plans, with varying features & benefits.
Our expert team's time-tested workflow, requiring minimal involvement from you, will be employed for your project immediately.
Stay informed at every stage of your project with our real-time monitoring system, ensuring complete transparency & involvement.
With your project completed, we'll launch it & provide 24/7 support to keep it up-to-date & effective in achieving your business objectives.
What’s included
What’s included
What’s included
What’s included
It’s All About Partnership,
And Our Clients Love Us for That.
Based on 52 reviews
Stellar Shop
E-Commerce Surd has transformed our E-Commerce business. The efficient store management features have simplified our inventory management processes, saving us time & resources.
Trendy Treasures
Our customers love the sleek & responsive design of our online store powered by E-Commerce Surd. The user-friendly interface & intuitive navigation have made shopping a breeze, resulting in increased sales
Proper Store
The real-time analytics provided by E-Commerce Surd is so far a catalyst of growth for our business. We can now monitor sales performance, track customer behaviour, & make data-driven decisions to drive growth.
Tid-Bit
E-Commerce Surd’s integration with our CRM system helped us to streamline our customer management processes. We can now provide personalized experiences & build stronger relationships with our customers.
Digital Retail Solutions
The dedicated support offered by the E-Commerce Surd team has been exceptional. They have been responsive, knowledgeable, & proactive in addressing any concerns, ensuring our E-Commerce platform runs smoothly.
Modern Style Co.
The seamless integration of inventory management & order processing has streamlined our operations, resulting in faster order fulfilment and increased customer satisfaction.
Trendy Junction
This software offers versatility. The customizable design templates & intuitive product management features have allowed us to showcase our brand effectively & continually provide a personalized shopping experience to our customers.
Marissa Antiques
DevSurd’s E-Commerce Surd has given us the power to scale our online business effortlessly. The robust analytics & reporting tools have provided valuable insights into customer behaviour & market trends, enabling us to make data-driven decisions for growth and profitability.
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